SHIPPING & RETURNS
SHIPPING POLICY
Considering my remote location, I travel to my local town of Geeveston once, sometimes twice a week to post out any orders.
Each item in my store states its own shipping policy. For example; stickers are sent untracked in a standard envelope. Earrings will be sent once they have been made - making, polishing & sealing can take up to 1 week. These will be sent free of charge and with tracking. Please see the description of each item to understand the specific shipping policy.
RETURN & EXCHANGE POLICY
Customers are the lifeblood of a small business.
Without you, I simply wouldn't exist.
If you believe the item is faulty, please send me an email: savetassiewildlife@gmail.com
I will happily issue you a full refund or exchange for the item within 30 days of the original purchase.
Outside of this time, refunds/exchanges will be assessed on a case by case basis.
Posting the item back to me is at your expense. If an exchange is requested, I will foot the bill of posting the exchange back to you.
I feel this is a fair way of meeting my customers halfway & gives you peace of mind.